Privacy Policy
Last updated: March 2026
Overview
ShowUp ("we", "our", or "us") is a mobile application designed to help new parents connect with their support network ("village") to request and receive help. We care deeply about your privacy and want you to understand how we handle your information.
Information We Collect
Account Information
- Email address (for authentication)
- Name (display name you choose)
- Profile photo (optional)
Location Data
- Your approximate location (only when you grant permission) to show distance to nearby requests
- Address information you voluntarily provide
Usage Data
- Requests you create and claim
- Messages and notes within the app
- Notification preferences
Device Information
- Push notification tokens (to send you notifications)
- Device type and operating system
How We Use Your Information
- To provide the ShowUp service and connect you with your village
- To send push notifications about new requests
- To improve the app experience
- To respond to your questions or concerns
Data Sharing
We do not sell your personal information. Ever.
We share data only:
- With other members of villages you join (so they can see your requests or profile)
- With service providers who help us run the app (Supabase for database, Firebase for notifications)
- When required by law
Data Security
We use industry-standard security measures including:
- Encrypted data transmission (HTTPS)
- Secure database storage
- Authentication via trusted providers
Your Rights
You can:
- Access your data through the app
- Delete your account and associated data
- Opt out of notifications at any time
- Request a copy of your data
Children's Privacy
ShowUp is designed for adults (new parents and their support network). We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes through the app or by email.
Contact Us
For privacy questions or concerns, contact us at: privacy@showup.mom